Une possibilité de fuite ?
What’s in it for you:
What we’re looking for:
Are you passionate about providing ‘wow’ experiences with customers? Do you love the idea of working in a fast growing dot-com with offices in San Francisco and Melbourne Australia? Do you have a passion for websites?Or, maybe you’re a complete iPhone app nerd? Do you geek out on Google Analytics? If you answered yes to any of these questions — Flippa would love to hear from you!
Meet Flippa! Flippa is the award winning and number one marketplace for buying and selling websites, domains and apps in the world! 500,000 entrepreneurs have used Flippa and to date we’ve had over $120 Million worth of transactions in our five years. Not bad, eh?
We have offices in both the US and Australia and our team is growing rapidly. We enjoy a hard-working, fun and creative culture in which everyone has a voice and everyone shapes our future!
Purpose of Role:
Flippa is looking for fun and entrepreneurial-minded people to join our rapidly growing Customer Success Team in San Francisco. These individuals will use chat, phone and email to answer questions, facilitate transactions successfully, help buyers and sellers to work together, moderate the marketplace community, and other interesting projects to keep Flippa the number one in its class.
Requirements:
- Able to work flexible shifts including nights, weekends, holidays and sometimes late
- Strong phone and email communication skills
- Basic knowledge of web development and online marketing
- Willingness to challenge the status-quo
- A great sense of humor
Benefits:
Flippa employees enjoy many benefits including working in our brand new facility in San Francisco just two blocks away from BART. In addition to a comprehensive benefits package including medical, dental, optical and vacation time, other perks include our in-office gourmet coffee, pool table, ping-pong, shuffleboard, foosball, six beer taps, free snacks, group outings among other cool perks!
How to apply:
We’d really like to meet you! Please don’t send us your resume just yet. Just answer this questionnaire, write in the subject line “I want in on Flippa!” and blast it off to [email protected]
OK… so the questionnaire makes this application a little bit harder than clicking the ‘Apply Now’ button. But this is a good thing! We’re giving you a chance to actually communicate what interests you and how passionate you are about what you do. If you are a good match for our requirements, you can rest assured that we’ll be in touch soon.
- In your opinion, what are the most important elements of amazing customer support? Why?
- Please give an example of where you were dealing with an unhappy customer and were able to create a positive outcome.
- What interests you most about this position and why do you think you are a great candidate?
A propos de Flippa
Flippa is the number one marketplace for buying and selling websites, domains and apps. Website buyers love Flippa due to the extensive inventory of websites and domains to suit a range of website investors. We’re dedicated to websites, so the entire buying experience is tailored to make it as easy and secure as possible. Website sellers come to Flippa due to it having the highest sales rate in the industry—largely due to the massive size and quality of the Flippa website buyer audience. A few stats for the left-brainers among us: Over 500,000 users have registered to buy or sell websites on Flippa. A bid is placed on a Flippa auction every minute. More than 2,500 buyers and sellers are online every minute of the day. Over 290,000 bids were placed and nearly 26,000 websites were sold on Flippa in 2011—valued at almost $31M! Alexa puts Flippa in the top 1,000 sites worldwide (currently 827). Despite our name, fewer than 5% of Flippa’s website buyers and sellers are actively “flipping” websites. Fine by us! The success of Flippa is due in no small part to the passionate people in our software development and customer support teams that live, eat, and breathe everything Internet. Flippa is part of the large and nurturing SitePoint family of web start-ups that includes 99designs, Learnable, and SitePoint Market. History of Flippa The roots of Flippa hark back to the original SitePoint Marketplace in 2005 (now SitePoint Market). While enterprising internet practitioners were listing all things Internet-related on the marketplace, the transaction volume of websites began to explode. Flippa was born when website listings were spun out of the marketplace in June 2009 to establish the world’s largest dedicated platform for buying and selling websites. Flippa’s position as the top destination for reaching website buyers has resulted in a number of high profile sales. Examples include: Book directory ReadPrint.com for undisclosed six-figures (September 2010). Gambling portal BonusBonusBonus.com for $750,000 (August 2011). Mark Zuckerberg’s old site FaceMash.com for $30,000 (October 2010). Biographical dictionary s9.com for undisclosed six-figures (October 2010). Social debating platform Debate.org for undisclosed six-figures (December 2010). Awards Deloitte Technology “Fast 50”, 2011 Interactive Media Awards, “Best in Class”, 2011 Smart Company Smart50, “Top Innovator”, 2011 BRW “Fast Starters”, 2011 In the Press Apple's biggest Aussie fan looks for $125k golden parachute (Sydney Morning Herald, 23 February 2011) Sold! Mystery Buyer Snaps Up Mark Zuckerberg’s First Website (Forbes, 18 November 2010) Audioo Auction Moves to Flippa (SocalTech, 3 November 2010) Twitter Music Sharing Service Song.ly On The Block, Could Be Yours For $50,000 (TechCrunch, 26 March 2010) Retweet.com Sells for $250,000 (Mashable, 9 March 2010) SitePoint Set To Launch Flippa.com Enhanced Website Sales Marketplace (DotSauce, 10 June 2009) Investors Investors in Flippa include Mark Harbottle and Matt Mickiewicz, the founders of the successful online media and publishing company SitePoint, along with internet pioneer and entrepreneur Leni Mayo, and previous CEO of Hitwise, Andrew Walsh.
