Community Manager

What’s in it for you:

A fantastic team, plenty of growth opportunities, exciting technology, and fast-paced expansion

What we’re looking for:

Via is hiring outstanding Community Managers to join our NYC team.

As Community Manager, you’ll serve as a primary point of contact for customers, solving real-time problems, creating lasting and meaningful relationships, and building an unforgettable brand.

Responsibilities:

Be the voice of Via by communicating directly with our current and potential users
Develop new systems and methods for positive and responsive customer service
Use social media to foster a community of Via fanatics
Build partnerships with local businesses and organizations
Be a Via evangelist by spreading knowledge of our service and brand

You:

A savvy, tactful, and graceful communicator – you intuitively find the right tone in every situation
A gifted writer – people often tell you how much they enjoy your writing
Connecting with people is your passion; you’re always looking to expand your network
Obsess about pleasing your customers
Outgoing, vivacious, and excited to preach the Via gospel

Via offers highly competitive compensation and benefits, including equity, health insurance, a flexible vacation policy, and relocation assistance.

Via is an equal opportunity employer.