Operations Principal

What’s in it for you:

A fantastic team, plenty of growth opportunities, exciting technology, and fast-paced expansion

Via is hiring outstanding Operations Principals to join our NYC team.

As Operations Principal, you will supervise daily operations while driving continuous improvement and growth of our service.

Responsibilities:

Direct a team of Operations and Logistics Associates to ensure smooth operation of Via’s game-changing service
Devise and implement innovative strategies to source, onboard and manage Via Driver Partners
Oversee complex fleet-management logistics, powered by Via’s technology tools
Tirelessly work to scale operational processes and systems to drive rapid growth

You:

Thrive in fast-paced environments, troubleshooting issues in real-time and overseeing multiple tasks simultaneously
Great executor – you are detail-oriented and get the job done
Exceptional at leading teams – people love working with you and for you
Possess a strong understanding of technology
Skilled at communicating professionally with customers and Driver Partners from a broad range of backgrounds (Spanish is a plus)
Have previous work experience in a consumer-facing business

Via offers highly competitive compensation and benefits, including equity, health insurance, a flexible vacation policy, and relocation assistance.

Via is an equal opportunity employer.