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Uber is a Series C venture-funded startup headquartered in San Francisco, California. We are a game-changing company that allows users to request quality, on-demand car service with a touch of their smartphone. Today, we are in 100+ cities worldwide and plan to be serving many more cities soon. https://www.uber.com/100/

We are looking for talented Escape the City members to join us as Operations Managers in various North American cities including Charlotte, Columbus and New Orleans.

We keep adding new cities. We are also expanding our Operations teams in Boston, Chicago, Dallas, Los Angeles, New York City an Washington DC. If this describes you, go ahead and apply today.

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The Operations & Logistics Manager role is a unique opportunity to help drive growth through the optimization of our growing number of fleet partners and drivers. This is a critical role as it directly correlates to continually improving the rider experience through greater availability while minimizing costs. This data driven role calls for a rare combination of analytical thinking & inter-personal ability to manage partnerships.

This is an intense business-side startup role and this person will work closely with our engineers in San Francisco to monitor driver behavior and ensure efficiency through scheduling, asset utilization, and driver incentive programs. This role will have direct responsibility for the growth of their business.

WHAT YOU’LL DO:

  • Identify, evaluate, negotiate and manage strategic fleet partnerships and driver development
  • Driver on-boarding and training
  • Fleet management and scheduling (supply-chain management)
  • Heavy metrics analysis and product/process improvement
  • Expansion planning/recruiting. Evaluate the economic and strategic costs and benefits of driver incentive programs and work with management to execute those strategies
  • Take ownership of Uber’s growth in their city


WHAT YOU NEED TO KNOW/HAVE:

  • 4 to 7+ years of operational/analytical experience gained in consulting, investment banking, marketing or operations management
  • Data driven decision making mentality and sound business judgment through strong analytical thinking
  • Solid understanding of a variety of business models
  • Masters degree in science/engineering, economics, finance or similar field
  • Relevant experience in logistics software &/or car services is a plus
  • Startup (all-hands-on-deck) « I bust my ass because I love it » approach

EXAMPLE BACKGROUNDS:

  • Consulting, investment banking or quantitative background with numbers/excel driven decision instincts
  • Engineering background with dreams of applying similar process to people processes
  • Dispatcher for a large fleet, without the « I know how this is done » attitude

LOCATION:

Please note that San Francisco, Singapore and Amsterdam are our headquarters however these roles are not located at HQ. We are recruiting for Operations Managers in cities across the world, with similar roles available in Asia-Pacific, Latin America and EMEA.

 

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