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Department: Programme

Position: Distribution Program Manager – Iraqi Kurdistan

Contract duration: 6 months, renewable

Location: Erbil, Iraq

Starting Date: ASAP

 

I. Background on ACTED

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last kilometer: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. ACTED develops and implements programs that target the most vulnerable amongst populations that have suffered from conflict, natural disaster, or socio-economic hardship. ACTED’s approach looks beyond the immediate emergency towards opportunities for longer term livelihoods reconstruction and sustainable development.

With a budget of 164 million EUR in 2014, ACTED is active in 35 countries and implements more than 450 projects a year reaching over 8 million beneficiaries with 400 international staff and 4,300 national staff.

 

II. Country Profile

Capital office: Erbil

Area: 1

Projects: 29 (2014)

Budget: 13.4 M euros (2014)

National Staff: 398

 

ACTED has been working in Iraq since 2003 providing humanitarian support to vulnerable populations through multi-sector emergency assistance. ACTED has been operational in the Kurdistan Region of Iraq (KRI) since 2007 initially working to build the capacity of civil society organizations and, since early 2013, responding to the Syrian refugee crisis through the provision of food, camp management and child protection services. Furthermore, ACTED was one of the first humanitarian actors to address the mass displacements from Mosul in June 2014 and has since been working on meeting the basic needs of displaced populations residing in Northern and Southern Iraq. With a main office in Erbil City, and bases in Sulaymaniyah City and Duhok City, ACTED has opened bases in Kalar (Sulaymaniyah Governorate), and in Kut (Wassit Governorate, Southern Iraq) and has expanded its staffing with 27 international and nearly 400 national staff currently working within the five bases.

In addition, REACH has been conducting assessments in Iraq since late 2012, initially focusing on informing the humanitarian response to the Syrian response in KR-I, and since the start of the IDP crisis in January, has supported UNHCR, OCHA, USAID/OFDA with cross-cutting assessments such as Multi-Sector Needs Assessments focusing on refugees, and Multi-Cluster Needs Assessment focusing on IDPs conducted in KR-I and accessible areas.

 

III. Position Profile

The Program Manager Distribution will contribute to the development of various projects, which is a constitutive part of the country strategy, and subsequently specific parts of their implementation.

1. Ensure external representation of ACTED in relevant sectors

- Representation vis-à-vis provincial authorities:

Participate in technical and sectoral meetings to ensure visibility amongst local authorities;

- Representation vis-à-vis Donors:

Participate in technical and sectoral Donor meetings and pass relevant information to the Country Director;

- Representation vis-à-vis international organisations:

Participate in technical and sectoral meetings and working groups involving NGOs and UN Agencies (OCHA, PNUD, UNICEF, FAO, etc.) and all other inter-governmental institutions;

Contribute to the creation of reports, ensuring the quality and accuracy of technical information provided as well as the confidentiality of internal information as required;

More generally, the program manager is expected to contribute to the creation of a positive image and overall credibility of the organisation, notably through the application of ACTED’s mandate, ethics, values and stand-point with regard to other actors.

2. Project Cycle Management

- Project implementation:

Plan the various stages of cash/vouchers transfers ;

Guide the implementation of the project and the methods of follow-up;

Liaise with all internal and external counterparts of the project;

Assess the activities undertaken and ensure efficient use of resources;

- Project reporting requirements:

Set up a clear timeline of reports to be submitted to project Donors;

Draft narrative reports and contribute to the development of financial reports through regular budgetary follow up;

Ensure adherence to FLAT procedures.

More generally, communicate systematically to the relevant Country Director or Programme Coordinator on project progress and planning.

3. Provide Relevant Technical Expertise

- Ensure that technical quality and standards are considered during project implementation:

Collect technical information and analyse associated opportunities and risks;

Identify relevant technical authorities and partners, and propose formal partnership and/or contracts.

- Undertake quality control:

Analyse technical added-value and project impact;

Set up technical evaluation exercises during and following implementation.

Coordinate all activities under the initiative, both at the CO and Sub-Office levels

Lead the design of vouchers and cash transfer programmes

Oversee the implementation and evaluation of vouchers and cash transfers

Interact with enterprises providing cash transfers services, and draft partnerships

Ensure that financial, programming and reporting requirements for vouchers and cash operations are met, in consultation with appropriate units

Provide guidance to Project Coordinators and partners on vouchers and cash transfers, in line with relevant processes

Contribute to the production of guidance and outreach materials as appropriate

Oversee partners’ performance in compliance with agreements and contracts

Promote, coordinate and participate in capacity-building initiatives for ACTED and partners staff

Liaise with implementing partners, donors, evaluation team and other actors on issues related to cash/voucher transfers

Participate in meetings and events related to the initiative, both at the country and regional levels

4. Oversee Program Staff and Security

- Guide and direct program staff:

Organise and lead project coordination meetings;

Prepare and follow work plans with each project member;

Ensure a positive working environment and good team dynamics (solve out potential conflicts);

Promote team working conditions in the limit of private life;

Adapt the organigramme and ToRs of project personnel according to the project development;

Undertake regular appraisals of directly supervised colleagues and pass appraisal forms to the Country or Area Administrator with recommendations (new position, changes to contract or salary etc.);

Ensure a building of capacity amongst technical staff in the relevant sectors.

- Contribute to the recruitment of expatriate staff:

When requested by HQ, undertake interviews to assess technical abilities of expatriate candidates living in the country.

- Oversee staff security:

In cooperation with the relevant Security Officer, monitor the local security situation and inform the Country Director or Area Coordinator and Country or Area Security Officer of developments through regular written reports;

Contribute to the updating of the security guidelines in the project area of intervention;

Ensure that security procedures are respected by each member of the project team.

5. Identify Best Practices and Lessons Learned

Collect information and tools employed for project implementation;

Draft memos detailing lessons learned and best practices identified during the project;

Share such memos with internal and external partners;

Communicate such information to the Country Director or Area Coordinator, to Regional Support Offices and to HQ Reporting Department.

Expérience

- At least 2 years of field experience in program management and coordination

- Familiarity with the aid system, and ability to understand donor and governmental requirement

- Excellent communication and drafting skills;

- Able to coordinate and manage staff and project activities;

- Proven ability to work creatively and independently both in the field and in the office;

- Being a strong team player and adept at creating a strong team spirit;

- Ability to organize and plan effectively;

- Ability to work with culturally diverse groups of people;

- Ability to travel and work in difficult conditions and under pressure;

- Knowledge of local language and/or regional experience an asset

Langues parlées

English