A propos de Metromile

About Metromile  We are a startup with a soft spot for cars, a roadmap of great ideas and a desire to seriously challenge the status quo. In fact, you could think of us as David to the auto industry’s Goliath. It’s a big task, but what can we say? We think the idea of disrupting a $180B industry sounds like a lot of fun, and we invite you along for the ride.   About the role  Love talking to people and proactively solving issues? Then join our Customer Experience Team. This is not your average customer service job. You will be responsible for creating fiercely loyal customers while helping shape a rapidly growing start-up.   Responsibilities   Provide a high level of awesomeness on the phone Respond to emails and support issues promptly Turn users into passionate evangelists Work closely with our engineering and operations teams to solve customer issues   You are   A problem solver - you make all the food fit in the fridge and close the door too Personable - you relate to others well and can always find common ground Career-oriented - you are excited at the prospect of growing with a company and taking on new responsibilities as you go Graceful - you are self aware, well-spoken on the phone and eloquent in emails Fun - you are down for nerf gun wars and weekly “Beer O’Clock” company updates (alcohol optional of course)   Requirements  Bachelor’s degree or equivalent job experience   Compensation   Competitive salary paired with equity – we hire the best and pay accordingly Full medical, dental, and vision benefits Regular catered lunches Monthly transportation and gym stipend Fully stocked kitchen (we love our snacks)   To apply send us your resume and a cover letter