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Department: Coordination

Position: Area coordinator - Jordan

Contract duration: 12 months renewable

Location: Za’atari, Jordan

Starting Date: ASAP

 

I. Background on ACTED

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last kilometer: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. ACTED develops and implements programs that target the most vulnerable amongst populations that have suffered from conflict, natural disaster, or socio-economic hardship. ACTED’s approach looks beyond the immediate emergency towards opportunities for longer term livelihoods reconstruction and sustainable development.

With a budget of 164 million EUR in 2014, ACTED is active in 35 countries and implements more than 450 projects a year reaching over 8 million beneficiaries with 400 international staff and 4,300 national staff.

 

II.Country Profile

Capital Office: Amman

National Staff: 333 (August 2016)

International Staff: 50 (August 2016)

Areas: Amman, Northern Jordan (Mafraq), Za’atari Refugee Camp, Azraq

On-going Programs: 9

Budget: $28.5M (est. 2016)

 

ACTED Jordan provides emergency humanitarian assistance as well as longer term development programs reaching over 150,000 direct beneficiaries in Jordan in 2016. ACTED’s operations are spread across Amman as the Country Office, and three area offices:

- From its office in Marfaq, ACTED provides support to vulnerable Jordanians and Syrian refugees of Northern Jordan including household rehabilitations, emergency assistance (cash, vouchers and in-kind), as well as water/sanitation infrastructure. ACTED is also working to develop sustainable livelihood programmes.

- In Za’atari King Abdulla and Cyber City refugee camps, ACTED provides water supply, solid waste management, hygiene promotion, community mobilization, repair and maintenance and has completed the initial phase of the Za’atari water network for over 80,000 refugees.

- In Azraq (including Azraq refugee camp), ACTED provides water supply, solid waste, desludging and food assistance for approximately 35,000 refugees.

ACTED also partners with REACH, who provides information management support to working groups and sectors nationally.

The Amman office is also ACTED’s Regional Coordination Office for the MENA region. Through it, ACTED supports civil society development through a regional program across Jordan, Palestinian Territories, Egypt, Tunisia, and Libya. In addition, the Regional Coordination Office provides support to the MENA region, including operations in Iraq, Turkey, Lebanon, Yemen, as well as those mentioned earlier, supporting ACTED’s response to the Syrian refugee crisis across the region.

 

III. Position Profile

The responsibilities for this position include oversight of programs implemented in Za’atari refugee camp and host communities in Northern Jordan. This will be supported by Technical Coordinators, Deputy Country Director, and Country Director. The direct lines of management include Deputy Area Coordinator (Mafraq), Host Community Program Coordinator, and project managers (Water Supply PM, Sanitation PM, Hygiene Promotion and Community Mobilisation PM, Livelihoods PM, Shelter PM, others). In addition, the position is expected to facilitate external public relations with host community stakeholders, capacity building of expatriate and international staff, ensuring adequate follow up of all finance, logistics and administrative procedures, and security focal point. The position will also be overseeing field-based program development, reporting, assessment, monitoring, and evaluation activities.

 

1. Ensure ACTED Representation in the area of activity

- Representation vis-à-vis provincial authorities:

Participate in official meetings to ensure maximum visibility vis-à-vis provincial authorities

- Representation vis-à-vis Donors:

Establish and update contact details of potential Donors active in the area of activity;

Participate in Donor meetings at provincial level and communicate relevant information to the Country Director;

Circulate the Annual Report.

- Representation amongst other international organisations:

Participate in inter-NGO Coordination meetings and those of UN Agencies (OCHA, UNDP, UNICEF, FAO, etc.), and any other relevant inter-governmental institution at provincial level;

Ensure maximum visibility of the Agency amongst the NGO community at provincial level;

Lead the production of reports and ensure the timeliness and accuracy of information provided, as well ensuring confidentiality of sensitive information.

More generally, the DAC is expected to contribute to the creation of a positive image and overall credibility of the organisation, notably through the application of ACTED’s mandate, ethics, values and stand-point with regard to other actors.

 

2. Contribute to the development of a global intervention strategy and to support its implementation at provincial level

- Analyse the context and develop strategic plans, in consultation with the Area coordinator and the Country Director:

Gather and analyse information regarding opportunities and risk;

Define an operational strategy for finances and HR.

- Implement the financial strategy:

Oversee drafting of projects and budget development;

Lead fund-raising and negotiations with Donors in the area of intervention;

Lead the application and adherence to contract terms and requirements;

Supervise overall financial commitments and financial risk.

- Implement the operational strategy:

Supervise Project Managers of the area of intervention in project implementation;

Help the various teams in negotiations with provincial/local authorities and partners;

Ensure global coordination and complementarity amongst projects within the area of intervention;

Assess activities and ensure efficient use of resources.

- Oversee reporting procedures:

Develop a reporting schedule with regard to Donor deadlines;

Plan and supervise the development of narrative and financial reports;

Ensure adherence to FLAT procedures.

More generally, communicate systematically to the Country Director the development of the sub area strategy and its implementation.

 

3. Oversee Staff and Security

- Guide and direct the staff of the area of intervention:

Organise and lead coordination meetings;

Prepare and follow work plans;

Ensure a positive working environment and good team dynamics (solve out potential conflicts);

Promote team working conditions in the limit of private life;

Adapt the organigramme and ToRs of personnel according to the area development;

Undertake regular appraisals of directly supervised colleagues and pass appraisal forms to the Country Administrator with recommendations (new position, changes to contract or salary etc.);

- Contribute to the recruitment of expatriate staff:

Follow recruitment procedures: plan recruitment needs in advance; draft ToRs for open vacancies; if necessary undertake phone interviews with candidates;

When requested by HQ, undertake interviews of expatriate candidates living in the area of intervention.

- Oversee staff security:

In cooperation with the Area Security Officer, monitor the local security situation and inform both Country Security Officer and Country Director of developments through regular written reports;

Update the security guidelines in the area of intervention;

Ensure that security procedures are respected by the whole staff.

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