Distribution Program Manager – Jordan

I. Background on ACTED

 

ACTED is a French humanitarian NGO, founded in 1993, which supports vulnerable populations, affected by humanitarian crises worldwide. ACTED provides continued support to vulnerable communities by ensuring the sustainability of post-crisis interventions and engaging long-term challenges facing our target populations, in order to break the poverty cycle, foster development and reduce vulnerability to disasters. Our interventions seek to cover the multiple aspects of humanitarian and development crises through a multidisciplinary approach which is both global and local, and adapted to each context. Our 4000 staff is committed in to responding to emergencies worldwide, to supporting recovery and rehabilitation, towards sustainable development.

Our teams in the field implement some 380 projects in 35 countries covering the following sectors emergency relief, food security, access to health, education and training, economic development, microfinance, advocacy, institutional support, and regional dialogue, cultural promotion.

Based on considerable experience addressing the needs and situations of vulnerable communities, ACTED contributes to the international agenda towards reaching the Millennium Development Goals, through a wide range of partnerships, innovative initiatives, and campaigns.

For more information, please visit our website at www.acted.org

 

 

  1. Country Profile

 

Capital Office : Amman

National Staff : 250

International Staff : 36

Areas : Amman, Mafraq, Za’atari, Azraq, Azraq Refugee Camp

On-going programmes: 9

Budget : estimated $25m

 

Today, the ACTED Amman is the Regional Coordination Office for MENA region. Through the Regional Office, it supports civil society development through a regional program across Jordan, Palestinian Territories, Egypt, Tunisia, and Libya.  In addition, the Regional Coordination Office provides support to the MENA region, including operations in Iraq, Turkey, Lebanon, Yemen, as well as those mentioned earlier.  This provides the support for the Syrian refugee crisis being responded to across the region.

ACTED Jordan has expanded recently to support the Syrian refugees being hosted both in the communities and four refugee camps.  In Za’atari camp where there are approximately 120,000 refugees, ACTED is providing water supply, solid waste management and hygiene promotion; in Azraq with a potential for 130,000 refugees, ACTED is providing water supply, solid and water waste management, hygiene promotion, and food distributions.  Moreover, in the host communities ACTED is supporting individual vulnerable households as well as whole communities through WASH, Shelter, cash, NFI, and other interventions.  ACTED is also a partner of REACH, that provides information management support to working groups and sectors nationally.

 

 

 

III. Position Profile

 

The Program Manager will contribute to the development of his project, which is a constitutive part of the country strategy, and subsequently manage its implementation.

 

The PM Distribution will be in charge of:

-Participating in an initial assessment to determine the most vulnerable among the refugees and design targeted distribution strategies for them

-Supervising the provision of NFIs and food items to the refugees

-Preparing the distribution sites

-Supervising the distribution

-Overseeing the post distribution process

-Writing the lessons learned

 

 

1. Ensure external representation of ACTED in relevant sectors

–  Representation vis-à-vis provincial authorities:

Participate in technical and sectoral meetings to ensure visibility amongst local authorities;

–  Representation vis-à-vis Donors:

Participate in technical and sectoral Donor meetings and pass relevant information to the Country Director;

 

–  Representation vis-à-vis international organisations:

Participate in technical and sectoral meetings and working groups involving NGOs and UN Agencies (OCHA, PNUD, UNICEF, FAO, etc.) and all other inter-governmental institutions;

Contribute to the creation of reports, ensuring the quality and accuracy of technical information provided as well as the confidentiality of internal information as required;

 

More generally, the program manager is expected to contribute to the creation of a positive image and overall credibility of the organisation, notably through the application of ACTED’s mandate, ethics, values and stand-point with regard to other actors.

2. Project Cycle Management

–     Project implementation:

Plan the various stages of distribution ;

Guide the implementation of the project and the methods of follow-up;

Liaise with all internal and external counterparts of the project;

Assess the activities undertaken and ensure efficient use of resources;

 

 

 

 

–     Project reporting requirements:

Set up a clear timeline of reports to be submitted to project Donors;

Draft narrative reports and contribute to the development of financial reports through regular budgetary follow up;

Ensure adherence to FLAT procedures.

More generally, communicate systematically to the relevant Country Director or Programme Coordinator on project progress and planning.

3. Provide Relevant Technical Expertise

–  Ensure that technical quality and standards are considered during project implementation:

Collect technical information and analyse associated opportunities and risks;

Identify relevant technical authorities and partners, and propose formal partnership and/or contracts.

–  Undertake quality control:

Analyse technical added-value and project impact;

Set up technical evaluation exercises during and following implementation.

Coordinate all activities under the initiative, both at the CO and Sub-Office levels

Lead the design of vouchers and cash transfer programmes

Oversee the implementation and evaluation of vouchers and cash transfers

Interact with enterprises providing cash transfers services, and draft partnerships

Ensure that financial, programming and reporting requirements for vouchers and cash operations are met, in consultation with appropriate units

Provide guidance to Project Coordinators and partners on distribution, in line with relevant processes

Contribute to the production of guidance and outreach materials as appropriate

Oversee partners’ performance in compliance with agreements and contracts

Promote, coordinate and participate in capacity-building initiatives for ACTED and partners staff

Liaise with implementing partners, donors, evaluation team and other actors on issues related to cash/voucher transfers

Participate in meetings and events related to the initiative, both at the country and regional levels

4. Oversee Program Staff and Security

–     Guide and direct program staff:

Organise and lead project coordination meetings;

Prepare and follow work plans with each project member;

Ensure a positive working environment and good team dynamics (solve out potential conflicts);

Promote team working conditions in the limit of private life;

Adapt the organigramme and ToRs of project personnel according to the project development;

Undertake regular appraisals of directly supervised colleagues and pass appraisal forms to the Country or Area Administrator with recommendations (new position, changes to contract or salary etc.);

Ensure a building of capacity amongst technical staff in the relevant sectors.

–     Contribute to the recruitment of expatriate staff:

When requested by HQ, undertake interviews to assess technical abilities of expatriate candidates living in the country.

–     Oversee staff security:

–     In cooperation with the relevant Security Officer, monitor the local security situation and inform the Country Director or Area Coordinator and Country or Area Security Officer of developments through regular written reports;

–     Contribute to the updating of the security guidelines in the project area of intervention;

–        Ensure that security procedures are respected by each member of the project team.

–     5. Identify Best Practices and Lessons Learned

Collect information and tools employed for project implementation;

Draft memos detailing lessons learned and best practices identified during the project;

Share such memos with internal and external partners;

Communicate such information to the Country Director or Area Coordinator, to Regional Support Offices and to HQ Reporting Department.

 

 

  1. Qualifications:

 

  • Masters degree;
  • Excellent analytical skills;
  • Experience in distribution/ beneficiary selection
  • Excellent communication and drafting skills for effective reporting on programme financial performance;
  • Ability to monitor and evaluate financial and monitoring skills of communities through capacity-building efforts;
  • Ability to operate in a cross-cultural environment requiring flexibility;
  • Familiarity with the aid system, and understanding of donor and governmental requirements;
  • Prior knowledge of the region an asset;
  • Fluency in English required
  • Ability to operate Microsoft Word, Excel and Project Management software

 

 

 

  1. Conditions:

 

  • Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus
  • Additional monthly living allowance
  • Free food and lodging provided at the organisation’s guesthouse
  • Transportation costs covered, including additional return ticket + luggage allowance
  • Provision of medical, life, and repatriation insurance + retirement package

 

 

  1. Submission of applications:

 

Please send, in English, your cover letter, CV, and three references to [email protected]

Ref : PMD/JOR/SA

 

 

For more information, visit us at http://www.acted.org

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